Learn How to Get What You Need In Business Using the Black Swan Method™ 

Virtual Training

In this 8-session (2-hour) virtual training course facilitated by Sandy Hein and Troy Smith, you’ll learn negotiation techniques proven in high-stress situations that you can apply to your everyday business negotiations. 

In this course, that you can join from anywhere, you will learn how to influence others and affect meaningful change in your business interactions. You will improve upon your listening, communication, and relationship-building skills, all essential for effective negotiation. 

Course Outline:

Session 1: Intro to The Black Swan Method™

Session 2: Negative Emotions

Session 3: Laws of Negotiations Gravity™ 

Session 4:  Quick 2 + 1

Session 5: Tactical Empathy

Session 6: Accusations Audit™

Session 7: Calibrated and No-Oriented Questions

Session 8: Summary



How many participants are in the course? 

This course is limited to only 26 participants.


How is the course administered? 

Each session is conducted live online using Zoom. You'll receive the link to access the course a week before the course starts. We’ll also send reminders the day before and day of your session. 


What are the technology requirements?

For the best experience, the live online sessions should be accessed via a computer/laptop. Please make sure your web browser is up to date. 

This course is highly interactive and you’ll need to enable your microphone and camera as well to participate in exercises and case studies.


How are the sessions structured?

Each 2-hour session is designed for you to learn, practice new skills, and receive feedback. This is done through limited lecture time and the use of video, group discussion, activities, and the negotiation of case studies followed by extensive debrief. 


What happens if I miss a session? 

Each session is recorded and the recording is sent to you for review. Refunds will not be issued for missed sessions.  Please plan accordingly and make sure you have the sessions on your calendar. 


How long do I have to access the recording?

All recordings are viewable for 21-days after each session. They are not downloadable. Recordings are sent within 24 hours after the session ends.


Is there work to be completed outside of the course? 

Yes. Each week you'll be given a specific assignment on how to use what you learned in the course in your life. At the end of the course, we want you to have mastered the skills covered, not just have a theoretical understanding of how they work.  The only way to master the skills is by using them in the real world.

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Class Dates

Weekly, on Mondays at 12 pm - 2 pm ET

  • February 7
  • February 14
  • Tuesday, February 22
  • February 28
  • March 7
  • March 14
  • March 21
  • March 28

Important Details

  • Knowledge Level #3
  • Prerequisite:
  • Level of Interaction: High
  • Limited Access to Recording 
  • Participant Workbook Included 


"I had the opportunity to attend Introduction to the Black Swan Method online, and it was eye-opening. The Black Swan Method training has strengthened my relationships in business as well as at home. The tools have improved my empathetic listening skills. I recommend the Black Swan Method online training for anyone wanting exceptional business outcomes through an improved communication style."
"This online training provided an excellent start into the Black Swan Methodology. The mixture of lecture, live examples, discussion and group work helps to quickly provide the necessary ground for new habits to develop. The interaction with the trainer and the other participants ensures that concepts and methods can be applied to individual situations quickly."