How to Fix Your Deals When Things Go Wrong

Angry business man screaming at employee in the office

In business, tough conversations are inevitable. Things don't always go as planned, a business relationship is damaged and sometimes you're the one blamed. Over the course of 3-weeks, you'll meet online for 90-minute group coaching sessions along with other industry leaders. Be prepared for when the tough situations! Enroll today!

Course Outline: 

  • Session 1: Deliver Bad News
  • Session 2: Repair Damaged Business Relationships
  • Session 3: Deal with Being Attacked




How is the course administered? 

Each session is conducted live online using Zoom. You'll receive the link to access the course a week before the course starts. We’ll also send reminders the day before and day of your session. 


What are the technology requirements?

For the best experience, the live online sessions should be accessed via a computer/laptop. Please make sure your web browser is up to date.


What happens if I miss a session? 

Each session is recorded and the recording is sent to you for review. Refunds will not be issued for missed sessions.  Please plan accordingly and make sure you have the sessions on your calendar. 


How long do I have to access the recording?

All recordings are viewable for 21-days after each session. They are not downloadable. Recordings are sent within 24 hours after the session ends.

Register Today

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Class Dates

Weekly, on Tuesdays at 10am- 11:30am ET 

  • September 14th 
  • September 21st
  • September 28th 



Important Details

  • Knowledge Level #2
  • Prerequisites:
    1. The N9
  • Level of Interaction: Low 
  • Limited Access to Recordings


“Most of us listen just to reply. The superpower I learned from the training was to become a better listener by listening more and talking less. And when you do talk, have good questions. That’ll help you get more information. You’ll learn how to see the world from their point of view and really get inside the head of the other person.”

"I enjoyed every minute, and the content was fantastic! I was even able to ask a question today, and Derek provided a beautiful answer and allowed me to understand through examples. I was even able to use what he taught us today with an employee later this afternoon."