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Live Online
level Level 2

Live Online: When Things Go Wrong

$199

About the Class

In business, tough conversations are inevitable. Things don't always go as planned, a business relationship is damaged and sometimes you're the one blamed. Over the course of 3-weeks, you'll meet online for 90-minute group coaching sessions along with other industry leaders. Be prepared for when the tough situations! Enroll today!

Course Outline

  • Session 1: Deliver Bad News
  • Session 2: Repair Damaged Business Relationships
  • Session 3: Deal with Being Attacked

Required prerequisites

  • The N9
  • Level of Interaction: Low 
  • Limited Access to Recordings

About the Instructor

Derek Gaunt-1

Derek Gaunt

Derek Gaunt is a lecturer, author of Ego, Authority, Failure©, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader and then commander of hostage negotiations teams in the Washington, DC metropolitan area.

More About Derek→

Frequently Asked Questions

How is the course administered?

Each session is conducted live online using Zoom. You'll receive the link to access the course a week before the course starts. We’ll also send reminders the day before and day of your session. 

What are the technology requirements?

For the best experience, the live online sessions should be accessed via a computer/laptop. Please make sure your web browser is up to date.

What happens if I miss a session?

Each session is recorded and the recording is sent to you for review. Refunds will not be issued for missed sessions.  Please plan accordingly and make sure you have the sessions on your calendar. 

How long do I have to access the recording?

All recordings are viewable for 21-days after each session. They are not downloadable. Recordings are sent within 24 hours after the session ends.

 

Get in touch with The Black Swan Team.

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